Also referred to as: Telecommunication Support Services Supervisor III, Telecommunications Operations Supervisor III
Requirements and Responsibilities

Telecommunications Supervisor III oversees a team of specialists to support the maintenance of an organization's telecommunications system. Coordinates the installation and repairs of telecommunication equipment. Being a Telecommunications Supervisor III manages and delegates work orders and assignments. Helps solve and troubleshoot complex issues to mitigate the impact on the performance of the network. Additionally, Telecommunications Supervisor III identifies and implements process improvements and leads the implementation of new technologies. May require a bachelor's degree. Typically reports to a manager. The Telecommunications Supervisor III supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Telecommunications Supervisor III typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.

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