Also referred to as: Telecommunication Services Analyst II, Telecommunication/Voice Systems Analyst II, Telecommunications/Mobility Services Analyst II
Requirements and Responsibilities

Telecommunications Analyst II monitors an organization's telecommunications network. Tests and reviews an organization's telecommunications system to ensure dependable operation. Being a Telecommunications Analyst II records and analyzes key performance metrics to monitor network conditions. Drafts and submits reports to assist with the development of telecommunications systems. Additionally, Telecommunications Analyst II identifies network bottlenecks and recommends strategic improvements. Provides training and support on telecommunication functionality to customers. Typically requires a bachelor's degree. Typically reports to a manager. The Telecommunications Analyst II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Telecommunications Analyst II typically requires 2-4 years of related experience.

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