Technical Support Representative I Job Description
The following is a full job description for Technical Support Representative I. Here are the requirements and responsibilities for Technical Support Representative I along with statistics. If after reading this page you determine that Technical Support Representative I is not the position you are looking for, you may want to try one of these similar titles: Technical Support Representative III, Technical Support Representative II, Technical Sales Support Specialist I, Technical Support Analyst I, Technical Support Manager, Technical Sales Support Specialist IV, Sales Support Representative, Sales Support Representative, Sr. , Technical Sales Support Specialist III
Requirements and Responsibilities For Technical Support Representative I
Provides basic technical support to clients via email, phone, or other methods; does not work on site. Possesses a basic understanding of the organization's products and services, but escalates more complex inquiries. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Also Referred to as: Technical Support Representative I
Similar Jobs:  Technical Support Representative III, Technical Support Representative II, Technical Sales Support Specialist I, Technical Support Analyst I, Technical Support Manager, Technical Sales Support Specialist IV, Sales Support Representative, Sales Support Representative, Sr. , Technical Sales Support Specialist III
Categories:  Customer Services, Entry Level
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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