Technical Support Representative I Job Description
The following is a full job description for Technical Support Representative I. Here are the requirements and responsibilities for Technical Support Representative I along with statistics. If after reading this page you determine that Technical Support Representative I is not the position you are looking for, you may want to try one of these similar titles: Technical Support Representative II, Technical Support Representative III, Technical Sales Support Specialist I, Technical Support Manager, Sales Support Representative, Sales Support Representative, Sr. , Technical Sales Support Specialist IV, Technical Support Analyst I, Technical Sales Support Specialist III
Requirements and Responsibilities For Technical Support Representative I
Provides basic technical support to clients via email, phone, or other methods; does not work on site. Possesses a basic understanding of the organization's products and services, but escalates more complex inquiries. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Also Referred to as: Technical Support Representative I
Similar Jobs:  Technical Support Representative II, Technical Support Representative III, Technical Sales Support Specialist I, Technical Support Manager, Sales Support Representative, Sales Support Representative, Sr. , Technical Sales Support Specialist IV, Technical Support Analyst I, Technical Sales Support Specialist III
Categories:  Customer Services, Entry Level
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
Job Statistics
Years of Experience Education Level
Company Size Industry
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