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| Integrated Solutions Engineering Senior Manager |
| Oversees the design of enablement plans and configuration specifications and installation operations to implement integrated hardware and software systems and products purchased by customers. Develops standard processes and... view job details |
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| Alternate job titles: Manager of Systems Consulting/Engineering , Pre Sales Technical Support Manager , Technical Sales Support Manager |
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| Library Technical Services Manager |
| Leads library operations and staff that develop and maintain a collection of technical information and provide research and reference support to researchers, scientists, and engineers. Builds an extensive network of technical... view job details |
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| Alternate job titles: Library Technical Services Manager |
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| Technical Communicator |
| Manages dealer and manufacturer technical problems in an expedient and cost effective manner for the customer. Provides employees with technical information beyond their ability to readily locate. Serves as a liaison between the... view job details |
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| Alternate job titles: Manufacturers Technical Support Customer Liaison , Technical Product Support Facilitator |
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| Technical Customer Support Director |
| Directs and oversees all aspects of an organization's technical customer support policies, objectives, and initiatives. Develops service level standards focused on response times, issue resolution, service quality, and customer... view job details |
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| Alternate job titles: Technical Customer Support Director |
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| Technical Customer Support Manager |
| Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details |
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| Alternate job titles: Technical Customer Support Manager |
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| Technical Customer Support Representative I |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Alternate job titles: Technical Support Specialist, Entry , Technical Support- Tier 1 |
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| Technical Customer Support Representative II |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Alternate job titles: Technical Support - Tier 2 , Technical Support Specialist, Experienced |
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| Technical Customer Support Representative III |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Alternate job titles: Technical Support - Tier 3 , Technical Support Specialist, Senior |
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| Technical Customer Support Senior Manager |
| Manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Oversees the creation and implementation of processes that... view job details |
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| Alternate job titles: District Manager, Technical Services , Technical Services Operations District Manager |
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| Technical Customer Support Specialist I |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Alternate job titles: Technical Customer Support Specialist I |
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