Technical Support Manager Job Description
The following is a full job description for Technical Support Manager. Here are the requirements and responsibilities for Technical Support Manager along with statistics. If after reading this page you determine that Technical Support Manager is not the position you are looking for, you may want to try one of these similar titles: Technical Support Representative I, Technical Support Representative II, Technical Support Representative III, Software Support Manager, Systems Consultant/Engineering Manager, Technical Sales Support Specialist IV, Technical Sales Support Specialist III, Technical Sales Support Specialist I, Technical Sales Support Specialist II
Requirements and Responsibilities For Technical Support Manager
Manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree with at least 6 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.
Also Referred to as: Technical Service Manager, Technical Support Manager
Similar Jobs:  Technical Support Representative I, Technical Support Representative II, Technical Support Representative III, Software Support Manager, Systems Consultant/Engineering Manager, Technical Sales Support Specialist IV, Technical Sales Support Specialist III, Technical Sales Support Specialist I, Technical Sales Support Specialist II
Categories:  IT -- All, Customer Services, Engineering, IT -- Manager
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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