Software Support Engineer III
Also referred to as: Level III Software Support Engineer, Senior Level Software Support Engineer, Software Technical Support Engineer III, Software Support Engineer III
Requirements and Responsibilities
Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Typically reports to a manager. Typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.
Job Statistics
Years of Experience Education Level
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Similar Jobs:  Software Engineer III, Software Engineer IV, Software Engineer V, Software Engineer I, Software Engineer II, Software Support Engineer I, Software Support Engineer II, Software Quality Assurance Analyst III, Software Systems Engineer III
Level of Education:  Software Support Engineer III Salaries with a Bachelor's Degree, Software Support Engineer III Salaries with a Master's Degree or MBA, Software Support Engineer III Salaries with a JD, MD, PhD or Equivalent
Categories:  IT -- Computers, Software, Engineering, IT -- All
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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