Software Support Engineer II Job Description
The following is a full job description for Software Support Engineer II. Here are the requirements and responsibilities for Software Support Engineer II along with statistics. If after reading this page you determine that Software Support Engineer II is not the position you are looking for, you may want to try one of these similar titles: Software Engineer II, Software Engineer IV, Software Engineer III, Software Engineer I, Software Engineer V, Software Developer II, Software Support Engineer I, Software Support Engineer III, Software Developer I
Requirements and Responsibilities For Software Support Engineer II
Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager.
Also Referred to as: Level II Software Support Engineer, Intermediate Level Software Support Engineer, Software Technical Support Engineer II, Software Support Engineer II
Similar Jobs:  Software Engineer II, Software Engineer IV, Software Engineer III, Software Engineer I, Software Engineer V, Software Developer II, Software Support Engineer I, Software Support Engineer III, Software Developer I
Categories:  IT -- Computers, Software, Engineering, IT -- All
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
Job Statistics
Years of Experience Education Level
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Job Openings for Software Support Engineer II
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