Software Support Engineer I
Also referred to as: Entry Level Software Support Engineer, Software Support Engineer I, Software Technical Support Engineer I, Level I Software Support Engineer
Requirements and Responsibilities
Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed.

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Years of Experience Education Level
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Similar Jobs:  Software Engineer I, Software Engineer IV, Software Engineer V, Software Engineer III, Software Engineer II, Software Support Engineer III, Software Support Engineer II, Commercial Software Engineer I, Software Systems Engineer I
Level of Education:  Software Support Engineer I Salaries with a Bachelor's Degree, Software Support Engineer I Salaries with a Master's Degree or MBA, Software Support Engineer I Salaries with a JD, MD, PhD or Equivalent
Categories:  IT -- Computers, Software, Engineering, Entry Level, IT -- All
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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