Also referred to as: Medical Call Center Nurse, Registered Nurse (RN), Telephone Triage, Telehealth Call Center Nurse
Requirements and Responsibilities

Registered Nurse - Phone Triage provides nursing triage services and health advice to patients over the phone. Conducts patient assessments according to standard protocol. Being a Registered Nurse - Phone Triage uses clinical knowledge, experience, and best practices to provide medical advice, referrals, and care delivery. Follows established procedures and protocols for escalation and documentation. Additionally, Registered Nurse - Phone Triage typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a supervisor. The Registered Nurse - Phone Triage work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Registered Nurse - Phone Triage typically requires 4 -7 years of related experience.

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