Pastoral Care Manager

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Pastoral Care Manager manages the daily operations of a pastoral care department. Administers programs and services designed to meet the religious and spiritual needs of patients, their families, and healthcare staff. Being a Pastoral Care Manager coordinates staffing to ensure that chaplains are available to support patients and families facing difficult medical choices. Implements policies and procedures to facilitate optimal service delivery and ensure that emotional support, spiritual counsel, and comfort are provided. Additionally, Pastoral Care Manager documents counseling sessions and maintains visitation logs to monitor services administered and provide insight into process improvements. Collaborates with healthcare professionals to understand the needs and objectives of pastoral care services. May perform the duties of a chaplain. Requires a bachelor's degree. Typically reports to a director. The Pastoral Care Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Pastoral Care Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.