Also referred to as: Computer Technician - Intermediate, Desktop Support Tech II, PC Helpdesk Technician II
Requirements and Responsibilities

PC Maintenance Technician II install, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Resolves internal user problems and ensures correct operation of personal computers. Being a PC Maintenance Technician II maintains parts inventory and logs all service/repair activity. May perform system setups for new hires. Additionally, PC Maintenance Technician II may require an associate degree or equivalent. Typically reports to a project leader or supervisor. The PC Maintenance Technician II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a PC Maintenance Technician II typically requires 1-3 years of related experience.

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