Also referred to as: Computer Technician - Entry, Desktop Support Tech I, PC Helpdesk Technician I
Requirements and Responsibilities

PC Maintenance Technician I installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Resolves internal user problems and ensures correct operation of personal computers. Being a PC Maintenance Technician I maintains parts inventory and logs all service/repair activity. May perform system setups for new hires. Additionally, PC Maintenance Technician I may require an associate degree or its equivalent. Typically reports to a project leader or supervisor. The PC Maintenance Technician I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.

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