Outbound Call Center Supervisor II Job Description
The following is a full job description for Outbound Call Center Supervisor II. Here are the requirements and responsibilities for Outbound Call Center Supervisor II along with statistics. If after reading this page you determine that Outbound Call Center Supervisor II is not the position you are looking for, you may want to try one of these similar titles: Inbound Call Center Supervisor II, Inbound Call Center Supervisor III, Inbound Call Center Supervisor I, Outbound Call Center Supervisor I, Outbound Call Center Supervisor III, Call Center Representative II - Outbound, Outbound Call Center Manager, Call Center Director, Inbound Call Center Manager
Requirements and Responsibilities For Outbound Call Center Supervisor II
Supervises employees who place telephone calls to potential customers. Responsible for the daily activity of call center policies and procedures including meeting call center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organization goals. A level II supervisor has authority for personnel actions and oversees most day to day operations of group. May require a bachelor's degree in area of specialty. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
Also Referred to as: Outbound Call Center Supervisor II
Similar Jobs:  Inbound Call Center Supervisor II, Inbound Call Center Supervisor III, Inbound Call Center Supervisor I, Outbound Call Center Supervisor I, Outbound Call Center Supervisor III, Call Center Representative II - Outbound, Outbound Call Center Manager, Call Center Director, Inbound Call Center Manager
Categories:  Marketing, Sales
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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