Outbound Call Center Manager Job Description
The following is a full job description for Outbound Call Center Manager. Here are the requirements and responsibilities for Outbound Call Center Manager along with statistics. If after reading this page you determine that Outbound Call Center Manager is not the position you are looking for, you may want to try one of these similar titles: Outbound Call Center Supervisor II, Inbound Call Center Manager, Call Center Director, Call Center Representative I - Outbound, Call Center Representative III - Outbound, Outbound Call Center Supervisor III, Outbound Call Center Supervisor I, Call Center Traffic and Scheduling Analyst, Call Center Representative II - Outbound
Requirements and Responsibilities For Outbound Call Center Manager
Manages and directs all aspects of outbound call center operations. Implements and reviews call center policies and procedures. Supervises, trains, and develops representatives; resolves conflicts; ensures work product consistently meets established standards; and takes required corrective/developmental action to remedy deficiencies. Requires a bachelor's degree with at least 7 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.
Also Referred to as: Outbound Call Center Manager
Similar Jobs:  Outbound Call Center Supervisor II, Inbound Call Center Manager, Call Center Director, Call Center Representative I - Outbound, Call Center Representative III - Outbound, Outbound Call Center Supervisor III, Outbound Call Center Supervisor I, Call Center Traffic and Scheduling Analyst, Call Center Representative II - Outbound
Categories:  Marketing, Sales
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
Job Statistics
Years of Experience Education Level
Company Size Industry
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Outbound Call Center Manager Openings
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