Order Fulfillment Specialist

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Order Fulfillment Specialist performs order fulfillment and related administrative duties to enter, track, and ship orders. Conducts regular audits of transaction details to ensure all order processing maintains the required accuracy, customer service, and quality standards. Being an Order Fulfillment Specialist uses order tracking and CRM systems to process orders, maintain customer information, monitor contracts or agreements for expiration or renewal and generate reports on the status/execution of orders. Coordinates with technical teams to resolve issues or to implement updates to systems. Additionally, Order Fulfillment Specialist assists with the implementation of process changes or system updates. Responds to requests from internal and external customers to expedite orders, correct errors, or investigate problems with transportation providers. Typically requires a bachelor's degree or equivalent. Typically reports to a manager. The Order Fulfillment Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an Order Fulfillment Specialist typically requires 2 -4 years of related experience.