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Requirements and Responsibilities

Network Control Technician IV monitors performance and performs maintenance processes to ensure network systems operate at required levels of speed and reliability. Identifies and troubleshoots network issues and follows procedures to resolve problems. Being a Network Control Technician IV documents network issues and configuration changes as soon as they occur. May perform upgrades, preventative maintenance, or equipment installation. Additionally, Network Control Technician IV follows standard operating procedures to notify users of outages or changes to network status. May require an associate degree. Typically reports to a manager. The Network Control Technician IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Network Control Technician IV typically requires 7+ years of related experience.

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