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Requirements and Responsibilities

Mortgage Lending Assistant Manager leads a team of mortgage lending specialists in developing customer relationships, promoting mortgage loan products, and attaining volume and profit goals. Oversees daily operations to deliver customer service, collect data, and evaluate loan applications. Being a Mortgage Lending Assistant Manager supports team with product knowledge, problem-solving, and coaching. Provides reports and communicates insights to managers and directors. Additionally, Mortgage Lending Assistant Manager ensures that application processing follows state, federal, and organizational policies and guidelines and that customers have accurate loan information and guidance about product options. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Mortgage Lending Assistant Manager supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Mortgage Lending Assistant Manager typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.

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