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Merchant Card Customer Service Representative | | Compare |
Alternate job titles: CSR - Merchant Cards |
Provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions.... view job details |
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Customer Service Manager | | Compare |
Alternate job titles: Customer Care Manager | Customer Support Services Manager |
Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and... view job details |
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Customer Service Senior Manager | | Compare |
Alternate job titles: Customer Care Senior Manager | Customer Support Services Senior Manager |
Manages all aspects of an organization's customer service policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Oversees the creation and implementation of efficient and... view job details |
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Merchant Card Sales Manager | | Compare |
Alternate job titles: Merchant Services Sales Manager |
Manages and directs a sales force to achieve sales and profit goals within a region. Designs and recommends sales programs for the merchant card department and sets short and long-term sales strategies. Evaluates and... view job details |
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Merchant Card Sales Representative | | Compare |
Alternate job titles: Sales Representative, Entry - Merchant Cards |
Responsible for selling merchant cards to customers. Develops new prospects and calls on existing clients to increase sales of the organization's product and services. Reviews customer's merchant card statements and suggests... view job details |
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Customer Service Supervisor | | Compare |
Alternate job titles: Customer Care Supervisor | Customer Service and Support Supervisor |
Supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains and... view job details |
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Customer Service Director | | Compare |
Alternate job titles: Customer Care Director | Customer Support Services Director |
Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Establishes... view job details |
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Technical Customer Support Manager | | Compare |
Alternate job titles: Technical Client Service Manager |
Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details |
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Customer Service Team Leader | | Compare |
Alternate job titles: Customer Care Team Leader | Customer Service and Support Team Leader |
Leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors the... view job details |
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Customer Service Representative I | | Compare |
Alternate job titles: Customer Care Representative I | Customer Service and Support Representative I |
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a... view job details |
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Customer Service Representative II | | Compare |
Alternate job titles: Customer Care Representative II | Customer Service and Support Representative II |
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to... view job details |
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Top Customer Service Executive | | Compare |
Alternate job titles: Chief Customer Officer | Chief Customer Service and Success Executive | Customer Care Executive | Vice President of Customer Experience | Vice President of Customer Service and Support |
Plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Provides leadership to establish direction and initiatives for service... view job details |
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Customer Service Representative III | | Compare |
Alternate job titles: Customer Care Representative III | Customer Service and Support Representative III |
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details |
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Customer Service Representative IV | | Compare |
Alternate job titles: Customer Care Representative IV | Customer Service and Support Representative IV |
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details |
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Customer Success Manager | | Compare |
Alternate job titles: Customer Success/Onboarding Manager |
Directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the... view job details |
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