Insurance Claim Service Representative I processes, adjusts, and closes simple, low-level claims in a contact center setting. Prepares initial claim reports, records statements from involved parties, and maintains First Notice of Loss (FNOL) information. Being an Insurance Claim Service Representative I incumbents may be enrolled in a formal training program or apprenticeship. Requires a high school diploma or equivalent. Additionally, Insurance Claim Service Representative I typically reports to a supervisor or manager. The Insurance Claim Service Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
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