Also referred to as: Telecommunication Equipment Installation & Maintenance Team Lead
Requirements and Responsibilities

Installation & Maintenance Technician Supervisor supervises the installation, maintenance, testing, troubleshooting, and repairing of switches, cables, and other telecommunications equipment in the field to ensure optimum network usage and quality. Ensures compliance to customer specifications and company requirements. Being an Installation & Maintenance Technician Supervisor schedules and coordinates installation support and service operations. May require a bachelor's degree. Additionally, Installation & Maintenance Technician Supervisor typically reports to a manager. The Installation & Maintenance Technician Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Installation & Maintenance Technician Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.

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