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| Help Desk Supervisor | | Compare |
| Alternate job titles: Help Desk Operations Supervisor I | IT/IS Help Desk Supervisor I | User Support Help Desk Supervisor I |
| Supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Trains the team on the help... view job details |
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| Help Desk Senior Manager | | Compare |
| Alternate job titles: Help Desk Senior Manager |
| Manages all aspects and operations of an organization's technical help desk. Provides mentoring and leadership to the team. Assists in the development of processes and procedures to achieve service level requirements and... view job details |
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| Help Desk Manager | | Compare |
| Alternate job titles: IT Help Desk Manager | IT User Support - Manager | Technical Customer Support Manager |
| Manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or... view job details |
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| Help Desk Senior Supervisor | | Compare |
| Alternate job titles: Help Desk Senior Supervisor |
| Supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Trains the team on the help... view job details |
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| Help Desk Support Specialist I | | Compare |
| Alternate job titles: Help Desk Technician | Help Desk Technician I | Help Desk Tier 1 Specialist | Help Desk/Password Re-Set Support | Junior Help Desk Support | User Access and Password Support |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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| Help Desk Support Specialist II | | Compare |
| Alternate job titles: Help Desk Technician II | Help Desk Tier 2 Specialist |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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| Help Desk Director | | Compare |
| Alternate job titles: Help Desk Director |
| Directs and oversees all aspects of an organization's technical help desk. Provides mentoring and leadership to the team. Develops and optimizes processes to achieve service level requirements and performance goals. Establishes... view job details |
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| Help Desk Support Specialist III | | Compare |
| Alternate job titles: Help Desk Senior Technician | Help Desk Technician III | Help Desk Tier 3 Specialist | IT End User Support Senior Specialist | User Problem Support Senior Specialist |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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| Help Desk Support Specialist IV | | Compare |
| Alternate job titles: Help Desk Support Specialist IV |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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| Desktop Publishing Operator I | | Compare |
| Alternate job titles: Desktop Publisher Associate | Desktop Publisher I | Entry Desktop Publishing Operator |
| Utilizes desktop publishing tools, equipment, and software packages to create and produce a variety of high quality communication materials that incorporate text and graphic images. Designs page layouts, charts, graphs, and... view job details |
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| Front Desk Supervisor | | Compare |
| Alternate job titles: Casino Reception Supervisor |
| Supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Counsels and coaches a team of... view job details |
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| Telecommunications Supervisor III | | Compare |
| Alternate job titles: Telecommunication Support Services Supervisor III |
| Oversees a team of specialists to support the maintenance of an organization's telecommunications system. Coordinates the installation and repairs of telecommunication equipment. Manages and delegates work orders and... view job details |
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| Quality Control Supervisor I | | Compare |
| Alternate job titles: Inspection/Testing Supervisor I | QC Supervisor I | Supervisor of Quality Control I |
| Oversees and monitors the inspection and testing of materials, parts, and products to ensure adherence to established quality standards. Establishes inspection protocols, defines sampling procedures, and determines equipment and... view job details |
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| Shipping and Receiving Supervisor | | Compare |
| Alternate job titles: Shipping and Receiving Team Leader II |
| Supervises workers who confirm and record the receipt of shipments, prepare items for shipping, and load and unload trucks. Also responsible for managing the inter-departmental transport of materials. A level II supervisor has... view job details |
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| Customer Service Trainer I | | Compare |
| Alternate job titles: Customer Service Trainer I |
| Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing... view job details |
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