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Help Desk Director |
Directs and oversees all aspects of an organization's technical help desk. Provides mentoring and leadership to the team. Develops and optimizes processes to achieve service level requirements and performance goals. Establishes... view job details |
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Alternate job titles: Help Desk Director |
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Help Desk Senior Manager |
Manages all aspects and operations of an organization's technical help desk. Provides mentoring and leadership to the team. Assists in the development of processes and procedures to achieve service level requirements and... view job details |
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Alternate job titles: Help Desk Senior Manager |
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Help Desk Senior Supervisor |
Supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Trains the team on the help... view job details |
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Alternate job titles: Help Desk Senior Supervisor |
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Help Desk Supervisor |
Supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Trains the team on the help... view job details |
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Alternate job titles: Help Desk Operations Supervisor I , IT/IS I , User Support I |
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Help Desk Support Specialist I |
Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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Alternate job titles: Help Desk Technician , Help Desk Technician I , Help Desk Tier 1 Specialist , Help Desk/Password Re-Set Support , Junior Help Desk Support , User Access and Password Support |
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Help Desk Support Specialist II |
Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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Alternate job titles: Help Desk Technician II , Help Desk Tier 2 Specialist |
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Help Desk Support Specialist III |
Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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Alternate job titles: Help Desk Senior Technician , Help Desk Technician III , Help Desk Tier 3 Specialist , IT End User Support Senior Specialist , User Problem Support Senior Specialist |
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Help Desk Support Specialist IV |
Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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Alternate job titles: Help Desk Support Specialist IV |
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Customer Service Desk Clerk - Grocery Store |
Responsible for assisting patrons at the customer service desk within a grocery store. Initiates returns, resolves customer issues or escalates complaints to management as appropriate. May be responsible for selling novelty or... view job details |
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Alternate job titles: Customer Service Specialist - Grocery , Customer Service Specialist - Supermarket , Grocery Front Desk Customer Service Associate , In-Store Customer Assistance Specialist , Supermarket Courtesy Desk Representative |
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Front Desk Clerk |
Interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Makes advance reservations and handles special requests.... view job details |
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Alternate job titles: Guest Reception Associate |
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