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Alternate job titles: Field Service Engineering Supervisor, Experienced | Technical Field Support Supervisor II

Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. Implements methods, guidelines, and policies to facilitate efficient service delivery. Acts as a source of guidance to assist with complex services or issues. Trains field service representatives to perform routine services and e more...



Alternate job titles: Electronic Equipment Field Support Technician II | Intermediate Field Service Rep. Electronic Equipment - On-call

Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Works under moderate superv more...


Alternate job titles: Field Customer Engineering - Experienced | Intermediate Field Service Engineer | Technical Customer On-site Support II

The Technical Field Service Engineer II identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Installs, configures, troubleshoots, and maintains products/equipment. Being a Technical Field Service Engineer II performs start up testing and customer training on features and general maintenance of product. Research and answer customer questions about product features, issues and upgrades. In addition, Technical Field Service Engineer II has solid knowledge of the organization's products and services. Requires a bachelor's degree. Typically reports to a superviso more...


Alternate job titles: Telecommunications Engineer II | Engineer, Experienced - Telecommunications | Intermediate Telecommunications Engineer | Telecommunications Network Engineer II

The Field Service Engineer II - Telecommunications analyzes existing networks and equipment and identifies opportunities for improvement. Designs, develops, implements, maintains, and enhances telecommunication networks, systems and equipment. Being a Field Service Engineer II - Telecommunications may require a bachelor's degree in area of specialty. Develops solutions that meet business requirements. In addition, Field Service Engineer II - Telecommunications relies on experience and judgment to plan and accomplish goals. Typically reports to a supervisor or manager. Working as a Field Servic more...



Alternate job titles: Field Service Engineering Supervisor, Senior | Technical Field Support Supervisor III

Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. Implements methods, guidelines, and policies to facilitate efficient service delivery. Acts as a source of guidance to assist with complex services or issues. Trains field service representatives to perform routine services and e more...


Alternate job titles: Field Customer Engineering - Experienced | Intermediate Field Service Engineer | Technical Customer On-site Support II | Technical Field Service Engineer II

Provides on-site support and technical assistance with various products or equipment. Installs, troubleshoots, and provides routine maintenance to products/equipment to ensure proper function and maximize uptime. Identifies, analyzes, and repairs product failures and replaces and installs new components or parts as necessary. Inspects and tests completed work to ensure the service meets quality and safety standards. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about more...



Alternate job titles: Field Service Supervisor | Field Service Engineering Supervisor, Experienced | Technical Field Support Supervisor II

The Field Service Engineering Supervisor oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Being a Field Service Engineering Supervisor implements methods, guidelines, and policies to facilitate efficient service delivery. Researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. In addition, Field Service Engineering Supervisor acts a more...


Alternate job titles: Field Service Supervisor | Field Service Engineering Supervisor, Experienced | Technical Field Support Supervisor II

The Technical Field Service Supervisor oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Being a Technical Field Service Supervisor implements methods, guidelines, and policies to facilitate efficient service delivery. Researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. In addition, Technical Field Service Supervisor acts as a so more...


Alternate job titles: Field Service Technician, Experienced | Field Service/Support Technician II | Intermediate Field Operator | Equipment Set up and Monitoring Operator, Experienced

Sets up and operates a variety of oil, gas, or mining machines and equipment on designated sites. Reads and interprets blueprints and diagrams to select, operate, and properly secure machinery. Maintains equipment and troubleshoots technical issues as necessary. Routinely monitors and tests equipment for quality and safety in accordance with established procedures, guidelines, and regulations. Requires a high school diploma. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 year more...



Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Independently performs a wi more...


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