Also referred to as: EAP Representative II, Employee Assistance Program Administrator II, Work Life and Employee Assistance Coordinator II
Requirements and Responsibilities

EAP Coordinator II coordinates and implements an organization's Employee Assistance Program (EAP). Serves as a knowledgeable resource for employees seeking information and guidance on mental health and wellness topics. Being an EAP Coordinator II conducts confidential assessments to determine the needs of employees seeking assistance. Provides short-term counseling and support services to employees and provides referrals to external resources when necessary. Additionally, EAP Coordinator II maintains accurate and confidential records of EAP services provided, ensuring compliance with privacy laws and regulations. Typically requires a bachelor's degree. Typically reports to a manager. The EAP Coordinator II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an EAP Coordinator II typically requires 2-4 years of related experience.

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