Customer Service Training Manager Job Description
The following is a full job description for Customer Service Training Manager. Here are the requirements and responsibilities for Customer Service Training Manager along with statistics. If after reading this page you determine that Customer Service Training Manager is not the position you are looking for, you may want to try one of these similar titles: Customer Service Manager, Training Manager, Customer Service Trainer, Customer Service Supervisor, Customer Service Director, Customer Service Representative I, Customer Service Representative II, Customer Service Representative III, Sales Training Manager
Requirements and Responsibilities For Customer Service Training Manager
Ensures maximum effectiveness of the customer service function by developing and implementing training programs. Researches new training techniques and suggests enhancements to existing customer service training programs. Requires a bachelor's degree in a related area, and at least 5 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department.
Also Referred to as: Customer Service Training Manager, Manager of Customer Service Training
Similar Jobs:  Customer Service Manager, Training Manager, Customer Service Trainer, Customer Service Supervisor, Customer Service Director, Customer Service Representative I, Customer Service Representative II, Customer Service Representative III, Sales Training Manager
Categories:  Training, Customer Services, Sales
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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