Customer Service Team Leader Job Description
The following is a full job description for Customer Service Team Leader. Here are the requirements and responsibilities for Customer Service Team Leader along with statistics. If after reading this page you determine that Customer Service Team Leader is not the position you are looking for, you may want to try one of these similar titles: Call Center Team Leader (Includes Selling), Customer Service Manager, Customer Service Supervisor, Customer Service Director, Production Team Leader II, Customer Service Trainer, Top Customer Service Executive, Customer Service Representative I, Customer Service Representative II
Requirements and Responsibilities For Customer Service Team Leader
Provides daily leadership to customer service staff to meet customer expectation. Ensures timely processing of customer orders and helps resolves customer disputes. Identifies system and workflow improvements to enhance the team's efficiency. Requires a bachelor's degree in area of specialty and 4-6 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to head of a unit/department.
Also Referred to as: Customer Service Team Leader
Similar Jobs:  Call Center Team Leader (Includes Selling), Customer Service Manager, Customer Service Supervisor, Customer Service Director, Production Team Leader II, Customer Service Trainer, Top Customer Service Executive, Customer Service Representative I, Customer Service Representative II
Categories:  Customer Services, Retail/Wholesale, Sales
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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