1–15 of 1358 possible job matches
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Inbound Contact Center Senior Supervisor Compare
Alternate job titles: Inbound Call Center Supervisor, Sr. | Inbound Customer Support and Service Supervisor, Sr.
Supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Responds to escalated calls with remedies or solutions.... view job details
 
Inbound Contact Center Supervisor Compare
Alternate job titles: Inbound Call Center Supervisor | Inbound Customer Support and Service Supervisor
Supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Responds to escalated calls with remedies or solutions.... view job details
 
Contact Center Traffic and Scheduling Supervisor Compare
Alternate job titles: Call Center Traffic and Scheduling Supervisor | Customer Service Center Traffic and Supervisor | Traffic Workforce Supervisor
Supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to... view job details
 
 
Contact Center Supervisor Compare
Alternate job titles: Call Center Inside Sales Team Leader | Inbound/Outbound Sales Team Leader | Telemarketing Team Leader
Supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets.... view job details
 
Customer Service Supervisor Compare
Alternate job titles: Customer Care Supervisor | Customer Service and Support Supervisor
Supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains and... view job details
 
Outbound Contact Center Supervisor Compare
Alternate job titles: Outbound Call Center Supervisor | Outbound Sales Supervisor
Supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Responds to escalated calls with remedies or... view job details
 
Technical Customer Support Supervisor Compare
Alternate job titles: Technical Client Service Supervisor
Supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains staff in products,... view job details
 
Distribution Center Senior Supervisor Compare
Alternate job titles: Distribution Center Operations Supervisor II
Supervises daily planning, organizing, and operations of a distribution center. Oversees one or more of the distribution center functions, including order processing, picking, packaging, shipping, and receiving. Monitors inventory... view job details
 
Information Technology Supervisor Compare
Alternate job titles: Information Systems Supervisor | IS Supervisor | IT Operations Supervisor
Supervises employees of the information technology department in accordance with organizational policies and goals. Ensures proper functioning of the organization's information systems and makes upgrades as necessary. Helps... view job details
 
Information Security Supervisor Compare
Alternate job titles: Data and Cyber Security Supervisor | InfoSec/Access Control Supervisor
Supervises professionals in the development, implementation, and maintenance of standards and systems that will ensure secure information systems and data. Implements standards and audit procedures to identify and resolve... view job details
 
Customer Insights Supervisor Compare
Alternate job titles: Consumer Insights Supervisor
Supervises customer market research projects and data analysis. Monitors projects and initial results analysis to provide insights. Ensures the quality and accuracy of studies, surveys, and other research. Utilizes a variety of... view job details
 
Distribution Center Supervisor Compare
Alternate job titles: Distribution Center Operations Supervisor I
Supervises daily planning, organizing, and operations of a distribution center. Oversees one or more of the distribution center functions, including order processing, picking, packaging, shipping, and receiving. Monitors inventory... view job details
 
Customer Service Representative IV Compare
Alternate job titles: Customer Care Representative IV | Customer Service and Support Representative IV
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details
 
Contact Center Manager Compare
Alternate job titles: Call Center Operations Manager
Oversees and manages an organization's contact center daily operations and implements policies, objectives, and initiatives. Analyzes processes and develops key performance criteria and standards to monitor and manage agents'... view job details
 
Customer Service Representative III Compare
Alternate job titles: Customer Care Representative III | Customer Service and Support Representative III
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or... view job details