Also referred to as: Credit/Collections Support II, Credit/Past Due Collections Specialist II, Intermediate Credit and Collections Clerk
Requirements and Responsibilities

Credit and Collections Representative II collects and maintains accurate credit information. Reviews and verifies overdue accounts. Being a Credit and Collections Representative II contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma. Additionally, Credit and Collections Representative II typically reports to a manager. The Credit and Collections Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit and Collections Representative II typically requires 1-3 years of related experience.

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