Contact Center Representative IV - Outbound
Contact Center Representative IV - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative IV - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative IV - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative IV - Outbound independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Contact Center Representative IV - Outbound typically requires 5-7 years of related experience.
Find out Job Distribution by:- Contact Center Supervisor
- Contact Center Scheduler I
- Outbound Contact Center Supervisor
- Contact Center Representative I - Outbound
- Contact Center Representative II - Outbound
- Contact Center Representative III - Outbound
- Contact Center Traffic and Scheduling Manager
- Contact Center Traffic and Scheduling Supervisor
- Contact Center Traffic and Scheduling Analyst II
- Contact Center Traffic and Scheduling Analyst III
- Contact Center Representative IV - Outbound Salaries with a High School Diploma or Technical Certificate
- Contact Center Representative IV - Outbound Salaries with an Associate's Degree
- Contact Center Representative IV - Outbound Salaries with a Bachelor's Degree
- Contact Center Representative IV - Outbound Salaries with a Master's Degree or MBA
- Contact Center Representative IV - Outbound Salaries with a JD, MD, PhD or Equivalent
- Aerospace & Defense
- Biotechnology
- Business Services
- Chemicals
- Construction
- Edu., Gov't. & Nonprofit
- Energy & Utilities
- Financial Services
- Healthcare
- Hospitality & Leisure
- Insurance
- Internet
- Media
- MFG Durable
- MFG Nondurable
- Pharmaceuticals
- Retail & Wholesale
- Software & Networking
- Telecom
- Transportation
- Rochester, NY Contact Center Representative IV - Outbound Salaries
- Boston, MA Contact Center Representative IV - Outbound Salaries
- San Jose, CA Contact Center Representative IV - Outbound Salaries
- New York, NY Contact Center Representative IV - Outbound Salaries
- Bellingham, WA Contact Center Representative IV - Outbound Salaries
- Washington, DC Contact Center Representative IV - Outbound Salaries
- Colorado Springs, CO Contact Center Representative IV - Outbound Salaries
- Sacramento, CA Contact Center Representative IV - Outbound Salaries
- Atlanta, GA Contact Center Representative IV - Outbound Salaries
- Provo, UT Contact Center Representative IV - Outbound Salaries
