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Acts as a guest liaison. May make travel arrangements or dining reservations, or procure tickets for guests. Offers suggestions for local attractions or areas of interest. Handles or appropriately escalates guests' customer service issues. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. more...
Responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level abo more...
The Spa Concierge recommends spa products and services based on client needs and expectations. Greets guests, schedules appointments, and provides customer service to all spa clients. Being a Spa Concierge may require a high school diploma or its equivalent. Ensures that all equipment and supplies are properly sanitized. In addition, Spa Concierge typically reports to a supervisor or manager. Being a Spa Concierge may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the function more...
There is currently no job description for Residential Concierge. Be the first to submit the job responsibilities for a Residential Concierge.
There is currently no job description for Hospital Concierge. Be the first to submit the job responsibilities for a Hospital Concierge.
The Guest Services Concierge may make travel arrangements or dining reservations, or procure tickets for guests. Acts as a guest liaison. Being a Guest Services Concierge handles or appropriately escalates guests' customer service issues. Offers suggestions for local attractions or areas of interest. In addition, Guest Services Concierge requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Guest Services Concierge works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May more...
The Bartender - Casino has knowledge of common drinks and makes suggestions to customers. Prepares cocktails and non-alcoholic beverages for customers. Being a Bartender - Casino may require a high school diploma or its equivalent. Monitors bar inventory and takes appropriate action. In addition, Bartender - Casino typically reports to a supervisor or manager. Being a Bartender - Casino gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Bartender - Casino typically requires 1-3 years of related experience. more...
The Barback - Casino fills-in or assists bartender as needed. Supplies and stocks the bar. Being a Barback - Casino typically reports to a supervisor. May require a high school diploma. Being a Barback - Casino works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. more...
The Bellman - Casino transports luggage between lobby and guest rooms. Handles luggage for guests upon arrival or departure. Being a Bellman - Casino may require a high school diploma or its equivalent. Stores luggage as needed. In addition, Bellman - Casino typically reports to a supervisor or manager. Being a Bellman - Casino may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. more...
The Porter - Casino transports luggage between lobby and guest rooms. Handles luggage for guests upon arrival or departure. Being a Porter - Casino may require a high school diploma or its equivalent. Stores luggage as needed. In addition, Porter - Casino typically reports to a supervisor or manager. Being a Porter - Casino may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. more...
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