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Responsible for the efficient and effective management of an organization's computer operations. Implements department policies and procedures to effectively operate and maintain computer systems and peripherals. Manages the operation of information system equipment including scheduling workflow, maintenance, and capacity plans. Continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Researches and evaluates potential equipment upgrades to improve the capabilities of computer operations. Ensures co more...
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The Computer Support Operations Manager implements department policies and procedures to effectively operate and maintain computer systems and peripherals. Responsible for the efficient and effective management of an organization's computer operations. Being an Computer Support Operations Manager continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Manages the operation of information system equipment including scheduling workflow, maintenance, and capacity plans. In addition, Computer Support O more...
The Computer Technician -Senior resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a Computer Technician -Senior may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, Computer Technician -Senior may require an associate's degree or its equivalent. Typically reports to a supervisor or manager. Being a Computer Technician -Senior has gained proficiency in multiple competencies relevant to the job. Works more...
Performs forensic analysis on computer systems and servers. Investigates cybersecurity incidents using digital forensic techniques and tools. Collects, preserves, and analyzes digital evidence. Recovers emails, databases, and other potentially lost or compromised data. Documents and reports on findings, and recommends next steps. Requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2 -4 years of related experience. more...
Performs forensic analysis on computer systems and servers. Investigates cybersecurity incidents using digital forensic techniques and tools. Collects, preserves, and analyzes digital evidence. Recovers emails, databases, and other potentially lost or compromised data. Documents and reports on findings, and recommends next steps. Helps evaluate the organization's digital forensic tools and procedures and recommends potentially valuable changes. Requires a bachelor's degree. Typically reports to a manager. Work is generally independent and collaborative in nature. Contributes to moderately comp more...
Performs forensic analysis on computer systems and servers. Investigates cybersecurity incidents using digital forensic techniques and tools. Collects, preserves, and analyzes digital evidence. Recovers emails, databases, and other potentially lost or compromised data. Documents and reports on findings, and recommends next steps. Evaluates the organization's digital forensic tools and procedures and recommends and implements potentially valuable changes. Requires a bachelor's degree. Typically reports to a manager. Work is highly independent. May assume a team lead role for the work group. A s more...
Performs forensic analysis on computer systems and servers. Investigates cybersecurity incidents using digital forensic techniques and tools. Collects, preserves, and analyzes digital evidence. Recovers emails, databases, and other potentially lost or compromised data. Documents and reports on findings, and recommends next steps. Evaluates the organization's digital forensic tools and procedures and recommends and implements potentially valuable changes. Requires a bachelor's degree. Typically reports to a manager. Works autonomously. Goals are generally communicated in "solution" or project g more...
Manages the maintenance and technical support of operating system environments and various computer systems of an organization. Assigns systems maintenance tasks, such as system back-up, recovery, and file maintenance to promote uptime and efficient performance. Leads troubleshooting and resolution of system issues and conducts root cause analysis (RCA) to prevent recurrences. Researches, plans, and approves system software upgrades and computer components. Monitors system performance to identify and address potential issues or opportunities for process improvements. Evaluates vendors and moni more...
Manages the maintenance and technical support of operating system environments and various computer systems of an organization. Assigns systems maintenance tasks, such as system back-up, recovery, and file maintenance to promote uptime and efficient performance. Leads troubleshooting and resolution of system issues and conducts root cause analysis (RCA) to prevent recurrences. Researches, plans, and approves system software upgrades and computer components. Monitors system performance to identify and address potential issues or opportunities for process improvements. Evaluates vendors and moni more...
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