Change Management Senior Manager directs, designs and plans change management initiatives that enable desired organizational change with positive benefits and minimum disruption of business processes. Uses a framework approach to plan and manage change projects that address the organization's need to modify structure or procedures due to mergers, acquisitions, leadership changes, or other disruptions impacting the organization. Being a Change Management Senior Manager develops detailed project plans to define each phase's timelines, tasks, resources, and dependencies. Follows Organizational Change Management (OCM) methodologies to conduct assessments of the current state, analyze stakeholders, identify risks, and establish the goals and milestones of changes. Additionally, Change Management Senior Manager maintains a working knowledge of existing business processes to understand the impact of changes. Enables the change implementation phase by creating and delivering communications, training, and transition plans for managers and employees and deploying required resources or interim support. Establishes a post-implementation monitoring process to measure the results of changes and make necessary course corrections. Requires a bachelor's degree. Typically reports to a director. The Change Management Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Change Management Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
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