Change Management Manager directs, designs and plans change management initiatives that enable desired organizational change with positive benefits and minimum disruption of business processes. Uses a framework approach to plan and manage change projects that address the organization's need to modify structure or procedures due to mergers, acquisitions, leadership changes, or other disruptions impacting the organization. Being a Change Management Manager develops detailed project plans to define each phase's timelines, tasks, resources, and dependencies. Follows Organizational Change Management (OCM) methodologies to conduct assessments of the current state, analyze stakeholders, identify risks, and establish the goals and milestones of changes. Additionally, Change Management Manager maintains a working knowledge of existing business processes to understand the impact of changes. Enables the change implementation phase by creating and delivering communications, training, and transition plans for managers and employees and deploying required resources or interim support. Establishes a post-implementation monitoring process to measure the results of changes and make necessary course corrections. Requires a bachelor's degree. Typically reports to a director. The Change Management Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Change Management Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
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