Call Center Team Leader (Includes Selling) Job Description
The following is a full job description for Call Center Team Leader (Includes Selling). Here are the requirements and responsibilities for Call Center Team Leader (Includes Selling) along with statistics. If after reading this page you determine that Call Center Team Leader (Includes Selling) is not the position you are looking for, you may want to try one of these similar titles: Call Center Team Leader (Includes Selling), Call Center Representative III (Includes Selling), Call Center Representative II (Includes Selling), Call Center Representative I (Includes Selling), Call Center Director, Inbound Call Center Manager, Outbound Call Center Supervisor II, Production Team Leader II, Call Center Traffic and Scheduling Analyst, Inbound Call Center Supervisor I
Requirements and Responsibilities For Call Center Team Leader (Includes Selling)
Manages the daily activities of a team of representatives and supervisors who place and receive telephone calls with the intent of selling or promoting company products or services. Responsible for call center policies and procedures including meeting call center operational standards, maintaining employee sales and service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organization goals. May require a bachelor's degree in area of specialty and at least 2-4 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department.
Also Referred to as: Call Center Team Leader (Includes Selling), Telemarketing Team Leader (Includes Selling)
Similar Jobs:  Call Center Team Leader (Includes Selling), Call Center Representative III (Includes Selling), Call Center Representative II (Includes Selling), Call Center Representative I (Includes Selling), Call Center Director, Inbound Call Center Manager, Outbound Call Center Supervisor II, Production Team Leader II, Call Center Traffic and Scheduling Analyst, Inbound Call Center Supervisor I
Categories:  Customer Services, Sales
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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