|
|
|
|
|
Contact Center Supervisor | | Compare |
Alternate job titles: Call Center Inside Sales Team Leader | Inbound/Outbound Sales Team Leader | Telemarketing Team Leader |
Supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets.... view job details |
|
|
Sales Assistant Team Leader | | Compare |
Alternate job titles: Sales Administration Team Leader |
Leads the sales administrative and clerical support team. Coordinates and assists with a variety of sales activities including meeting scheduling, maintenance of sales literature inventory, and customer service regarding products... view job details |
|
|
Customer Service Team Leader | | Compare |
Alternate job titles: Customer Care Team Leader | Customer Service and Support Team Leader |
Leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors the... view job details |
|
|
|
|
|
Security Guard Team Leader | | Compare |
Alternate job titles: Security Patrol Supervisor |
Supervises a team of security guards that ensure the physical safety of all visitors, employees, or customers to the organization's facilities and the security of property and assets. Schedules security guard staff shifts.... view job details |
|
|
Contact Center Traffic and Scheduling Manager | | Compare |
Alternate job titles: Call Center Traffic and Scheduling Manager | Customer Service Center Traffic and Scheduling Manager | Traffic Workforce Manager |
Manages a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Oversees the configuration of the Automatic Call... view job details |
|
|
Contact Center Traffic and Scheduling Supervisor | | Compare |
Alternate job titles: Call Center Traffic and Scheduling Supervisor | Customer Service Center Traffic and Supervisor | Traffic Workforce Supervisor |
Supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to... view job details |
|
|
Technical Customer Support Team Leader | | Compare |
Alternate job titles: Technical Client Support Team Leader |
Leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Possesses broad knowledge of the... view job details |
|
|
Contact Center Representative II - Inbound | | Compare |
Alternate job titles: Call Center Representative II - Inbound | Inbound Customer Resolution Specialist II | Inbound Customer Support and Service Agent II |
Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details |
|
|
Contact Center Representative I - Inbound | | Compare |
Alternate job titles: Call Center Representative I - Inbound | Inbound Customer Resolution Specialist I | Inbound Customer Support and Service Agent I |
Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details |
|
|
Contact Center Representative III - Inbound | | Compare |
Alternate job titles: Call Center Representative III - Inbound | Inbound Customer Resolution Specialist III | Inbound Customer Support and Service Agent III |
Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details |
|
|
Order Picking Team Leader | | Compare |
Alternate job titles: Order Filling Supervisor | Picker/Order Selector Supervisor | Warehouse Picker Supervisor |
Manages a team of order pickers that fill customer orders and prepare for shipment. Schedules staffing and monitors productivity of team members. Trains staff on standard order filling and shipping processes. Ensures all... view job details |
|
|
Outbound Contact Center Supervisor | | Compare |
Alternate job titles: Outbound Call Center Supervisor | Outbound Sales Supervisor |
Supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Responds to escalated calls with remedies or... view job details |
|
|
Inbound Contact Center Supervisor | | Compare |
Alternate job titles: Inbound Call Center Supervisor | Inbound Customer Support and Service Supervisor |
Supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Responds to escalated calls with remedies or solutions.... view job details |
|
|
Contact Center Traffic and Scheduling Assistant | | Compare |
Alternate job titles: Call Center Traffic and Scheduling Assistant | Contact Center Traffice and Scheduling Coordinator | Customer Service Center Traffic and Scheduling Assistant | Traffic Workforce Assistant |
Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing,... view job details |
|
|
Inbound Contact Center Senior Supervisor | | Compare |
Alternate job titles: Inbound Call Center Supervisor, Sr. | Inbound Customer Support and Service Supervisor, Sr. |
Supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Responds to escalated calls with remedies or solutions.... view job details |
|
|
|
|