Contact Center Representative II (Incl. Selling)
Also referred to as: Contact Center Representative II (Incl. Selling), Intermediate Level Call Center Representative (Includes Selling), Call Center Representative II (Includes Selling), Telemarketing Representative II (Includes Selling)
Requirements and Responsibilities
Makes and receives calls with the intent of promoting or selling company products or services. Receives orders, and closes deals of company products or services. Identifies prospects and tracks sales activities in the computer-based systems. May respond to customer inquiries by following standard scripts and procedures. Selling is the focus of this position. May require an associate's degree. Typically reports to a supervisor or manager. Gaining or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Typically requires 1-3 years of related experience.
Job Statistics
Years of Experience Education Level
Company Size Industry
Similar Jobs:  Contact Center Representative II (Incl. Selling), Contact Center Representative I (Incl. Selling), Contact Center Representative III (Incl. Selling), Contact Center Representative II - Inbound, Contact Center Team Leader (Includes Selling), Contact Center Representative IV - Inbound, Contact Center Representative III - Inbound, Contact Center Representative II - Outbound, Contact Center Representative I - Inbound, Inbound Contact Center Supervisor II
Level of Education:  Contact Center Representative II (Incl. Selling) Salaries with a High School Diploma or Technical Certificate, Contact Center Representative II (Incl. Selling) Salaries with an Associate's Degree, Contact Center Representative II (Incl. Selling) Salaries with a Bachelor's Degree, Contact Center Representative II (Incl. Selling) Salaries with a Master's Degree or MBA, Contact Center Representative II (Incl. Selling) Salaries with a JD, MD, PhD or Equivalent
Categories:  Sales, Customer Services
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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