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View salary and benefits informationThe Call Center Representative I -Outbound promotes and sells products and services of company. Initiates calls to current and/or potential clients by following standard scripts and procedures. Being a Call Center Representative I -Outbound may require an associate's degree. Documents and tracks orders and service feedback using a computer system. In addition, Call Center Representative I -Outbound typically reports to a supervisor. Being a Call Center Representative I -Outbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personne more...
The Call Center Representative I - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative I - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative I - Inbound typically reports to a supervisor or manager. Being a Call Center Representa more...
The Call Center Sales Representative I receives orders, and closes deals of company products or services. Makes and receives calls with the intent of promoting or selling company products or services. Being a Call Center Sales Representative I may respond to customer inquiries by following standard scripts and procedures. Identifies prospects and tracks sales activities in the computer-based systems. In addition, Call Center Sales Representative I selling is the focus of this position. May require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Sales Re more...
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The Call Center Representative III - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative III - Inbound may handle difficult situations and assist in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative III - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Bei more...
The Call Center Representative IV - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative IV - Inbound handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative IV - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a more...
The Call Center Representative II - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative II - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative II - Inbound typically reports to a supervisor or manager. Being a Call Center Representative more...
The Call Center Representative II - Outbound promotes and sells products and services of company. Initiates calls to current and/or potential clients by following standard scripts and procedures. Being a Call Center Representative II - Outbound may require an associate's degree. Documents and tracks orders and service feedback using a computer system. In addition, Call Center Representative II - Outbound typically reports to a supervisor or manager. Being a Call Center Representative II - Outbound gains or has attained full proficiency in a specific area of discipline. Works under moderate sup more...
The Call Center Representative III - Outbound promotes and sells products and services of company. Initiates calls to current and/or potential clients by following standard scripts and procedures. Being a Call Center Representative III - Outbound typically requires an associate's degree. Documents and tracks orders and service feedback using a computer system. In addition, Call Center Representative III - Outbound typically reports to a supervisor or manager. Being a Call Center Representative III - Outbound has gained proficiency in multiple competencies relevant to the job. Works independent more...
The Call Center Representative IV - Outbound promotes and sells products and services of company. Initiates calls to current and/or potential clients by following standard scripts and procedures. Being a Call Center Representative IV - Outbound may require an associate's degree. Documents and tracks orders and service feedback using a computer system. In addition, Call Center Representative IV - Outbound typically reports to a supervisor or manager. Being a Call Center Representative IV - Outbound has gained full proficiency in a broad range of activities related to the job. Independently perf more...
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