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Requirements and Responsibilities

Business Process Optimization Specialist III researches, analyzes, and recommends changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Collects and studies operational and performance data to identify trends and opportunities for improvement. Being a Business Process Optimization Specialist III develops process documentation and project plans. Creates flowcharts, process maps, and diagrams. Additionally, Business Process Optimization Specialist III supports cross-functional activities and working sessions during projects' design and implementation phases. Designs and prepares documentation, training materials, and communications supporting new processes. May deliver training to impacted business units. Requires a bachelor's degree. Typically reports to a manager. The Business Process Optimization Specialist III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Business Process Optimization Specialist III typically requires 4 -7 years of related experience.

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