Annuities Customer Service Supervisor
Also referred to as: Annuities Customer Service Supervisor, Supervisor of Annuities Customer Service, Annuity Customer Service Supervisor
Requirements and Responsibilities
Oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Typically requires 3 years experience in the related area as an individual contributor.

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Similar Jobs:  Customer Service Supervisor, Customer Service Director, Customer Service Manager, Customer Service Representative I, Customer Service Representative II, Customer Service Representative III, Retail Store Customer Service Representative, Top Customer Service Executive, Customer Service Trainer
Level of Education:  Annuities Customer Service Supervisor Salaries with an Associate's Degree, Annuities Customer Service Supervisor Salaries with a Bachelor's Degree, Annuities Customer Service Supervisor Salaries with a Master's Degree or MBA, Annuities Customer Service Supervisor Salaries with a JD, MD, PhD or Equivalent
Categories:  Financial Services, Insurance
Industries:  Business Services, Financial Services, Insurance,
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