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Provides administrative and clerical support to the traffic operations function of an organization. Responsible for all aspects of routing, shipping, logging, and tracking of inbound and outbound orders. Contacts transporters for freight pick-up and ensures that cargo is routed appropriately. Communicates changes to routing and timelines. Prepares and processes bills of lading (BOL) and other shipping documentation. Requires a high school diploma or equivalent. Typically reports to a supervisor. Independently performs a wide range of complex duties under general guidance from supervisors. Has more...
The Traffic/Shipping Coordinator III is responsible for all aspects of routing, shipping, logging, and tracking of inbound and outbound orders. Provides administrative and clerical support to the traffic operations function of an organization. Being a Traffic/Shipping Coordinator III communicates changes to routing and timelines. Contacts transporters for freight pick-up and ensures that cargo is routed appropriately. In addition, Traffic/Shipping Coordinator III prepares and processes bills of lading (BOL) and other shipping documentation. Requires a high school diploma or equivalent. Typical more...
The Traffic Operations Support Associate III is responsible for all aspects of routing, shipping, logging, and tracking of inbound and outbound orders. Provides administrative and clerical support to the traffic operations function of an organization. Being a Traffic Operations Support Associate III communicates changes to routing and timelines. Contacts transporters for freight pick-up and ensures that cargo is routed appropriately. In addition, Traffic Operations Support Associate III prepares and processes bills of lading (BOL) and other shipping documentation. Requires a high school diplom more...
Supervises employees who make deliveries to and from specified locations. Oversees transportation activities including route assignments, route delivery, and account processing. Schedules drivers and assigns routes to maximize productivity and ensure compliance with DOT regulations and company rules. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. May require a CDL license. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes more...
The Traffic Logistics Supervisor oversees transportation activities including route assignments, route delivery, and account processing. Supervises employees who make deliveries to and from specified locations. Being a Traffic Logistics Supervisor may require a bachelor's degree. Schedules drivers and assigns routes to maximize productivity and ensure compliance with DOT regulations and company rules. In addition, Traffic Logistics Supervisor typically reports to a manager or head of a unit/department. May require a CDL license. The Traffic Logistics Supervisor supervises a small group of para more...
The Traffic Workforce Supervisor configures the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Traffic Workforce Supervisor ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Monitors the productivity of customer service representatives. In addition, Traffic Workforce Supervisor reviews call volume reports more...
The Cyber Traffic Analyst III evaluates incident response procedures and capabilities. Analyzes systems and networks to determine deviations from approved policies and configurations. Being a Cyber Traffic Analyst III analyzes identified malicious network activity to determine weaknesses exploited, exploitation methods, and the effects on the system. Conducts security scans, examines system configurations, and reviews documentation of incident response procedures. In addition, Cyber Traffic Analyst III typically requires a bachelor's degree in computer science. Typically reports to a manager. more...
The Logistics and Traffic Specialist III researches and analyzes freight costs and classifications, delivery methods, and delivery schedules to minimize delivery costs and maximize customer satisfaction. Evaluates and designs transportation and distribution procedures to maximize delivery efficiency. Being a Logistics and Traffic Specialist III may report to an executive or a manager. Requires an associate's degree or equivalent. Working as a Logistics and Traffic Specialist III typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work more...
The Traffic Workforce Analyst III utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Traffic Workforce Analyst III collaborates with other teams when overflow occurs, and inbound traffic must be redirected. Ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. In addition, Traffic Workforce Analyst III utilizes call volume reports to co more...
Evaluates and designs transportation and distribution procedures to maximize delivery efficiency. Researches and analyzes freight costs and classifications, delivery methods, and delivery schedules to minimize delivery costs and maximize customer satisfaction. Requires a bachelor's degree. Typically reports to a manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience. more...
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