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| Technical Writing Supervisor | | Compare |
| Alternate job titles: Technical Product Documentation Supervisor III | Technical Writing/Documentation Supervisor III |
| Supervises the daily activities and workflow of technical writers. Ensures standard documentation methods are followed by staff. Provides guidance on writing complex technical documentations. Requires a bachelor's degree. Typically... view job details |
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| Technical Writing Manager | | Compare |
| Alternate job titles: Technical Product Documentation Manager | Technical Writing/Documentation Manager |
| Manages and reviews the work of supervisors and a group of technical writers. Ensures standard documentation methods are followed by staffs. Provides guidance on writing very complex technical documentations. Requires a... view job details |
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| Technical Customer Support Supervisor | | Compare |
| Alternate job titles: Technical Customer Support Supervisor |
| Supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains staff in products,... view job details |
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| Technical Sales Support Specialist III | | Compare |
| Alternate job titles: Senior Sales Support | Technical Sales Advisor III |
| Provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Provides... view job details |
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| Technical Writing Director | | Compare |
| Alternate job titles: Editorial Director of Technical Writing and Documentation | Technical Product Documentation Director | Technical Publications Director |
| Establishes and plans the overall policies and goals for technical writing function. Develops standard documentation methods to effectively communicate product concepts and technical information. Coordinates with other teams and... view job details |
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| Technical Writer III | | Compare |
| Alternate job titles: Senior Technical Writer | Technical Product Documentation Writer III |
| Creates and publishes technical documentations and manuals. Collects and interprets technical data or information and coordinates layout for publication. Requires a bachelor's degree. Typically reports to a manager. Contributes... view job details |
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| Technical Customer Support Specialist III | | Compare |
| Alternate job titles: Technical Customer Support Specialist III |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Trainer III | | Compare |
| Alternate job titles: Customer/Tech Training Senior Instructor | Senior Technical Program Development/Instructor |
| Creates and conducts technical training programs. Determines training objectives. Writes training programs, including outline, text, handouts, and tests, and designs laboratory exercises. Lectures on the safety, installation,... view job details |
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| Technical Support Analyst III | | Compare |
| Alternate job titles: Technical Customer Support Advisor III | Technical Solutions Customer Support Analyst III |
| Provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Assists users in implementing solutions.... view job details |
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| Technical Customer Support Representative III | | Compare |
| Alternate job titles: Technical Support - Tier 3 | Technical Support Specialist, Senior |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Technical Solution Consultant III | | Compare |
| Alternate job titles: Applications & Technical Product Engineer III | Product Solutions Engineer III | Product Solutions Sales Support Engineer III | Senior Applications Engineer |
| Supports both the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Prepares and delivers sales demos and facilitates technical requirements gathering sessions. Reviews... view job details |
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| Technical Customer Support Team Leader | | Compare |
| Alternate job titles: Technical Customer Support Team Supervisor |
| Leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Possesses broad knowledge of the... view job details |
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| Field Service Supervisor, Sr. | | Compare |
| Alternate job titles: Field Service Engineering Supervisor, Senior | Technical Field Support Supervisor III |
| Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function... view job details |
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| Technical Sales Supervisor | | Compare |
| Alternate job titles: Technical Sales Supervisor |
| Supervises a team that sells technical services, products, and systems. Coaches sales representatives to meet or exceed selling targets. Develops relationships with current customers and identifies potential new customers. Coaches... view job details |
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| Technical Customer Support Manager | | Compare |
| Alternate job titles: Technical Customer Support Manager |
| Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details |
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