Technical Support Representative II Job Description
The following is a full job description for Technical Support Representative II. Here are the requirements and responsibilities for Technical Support Representative II along with statistics. If after reading this page you determine that Technical Support Representative II is not the position you are looking for, you may want to try one of these similar titles: Technical Support Representative III, Technical Support Representative I, Technical Sales Support Specialist II, Technical Support Analyst II, Technical Support Manager, Technical Sales Support Specialist IV, Sales Support Representative, Sr. , Sales Support Representative, Technical Sales Support Specialist III
Requirements and Responsibilities For Technical Support Representative II
Provides moderately complex technical support to clients via email, phone, or other methods; does not work on site. Possesses a strong understanding of the organization's products and services, but escalates complex inquiries. Requires a high school diploma or equivalent and 3-6 years of experience in the field or in a related area. Has knowledge of concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager.
Also Referred to as: Technical Support Representative II
Similar Jobs:  Technical Support Representative III, Technical Support Representative I, Technical Sales Support Specialist II, Technical Support Analyst II, Technical Support Manager, Technical Sales Support Specialist IV, Sales Support Representative, Sr. , Sales Support Representative, Technical Sales Support Specialist III
Level of Education:  Technical Support Representative II Salaries with No Diploma, Technical Support Representative II Salaries with a High School Diploma or Technical Certificate, Technical Support Representative II Salaries with an Associate's Degree, Technical Support Representative II Salaries with a Bachelor's Degree, Technical Support Representative II Salaries with a Master's Degree or MBA, Technical Support Representative II Salaries with a JD, MD, PhD or Equivalent
Categories:  Customer Services
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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