Technical Support Representative I
Also referred to as: Technical Support Representative I
Requirements and Responsibilities
Provides basic technical support to clients via email, phone, or other methods; does not work on site. Possesses a basic understanding of the organization's products and services, but escalates more complex inquiries. Requires a high school diploma or equivalent and. Typically reports to a supervisor or manager. May require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area.
Job Statistics
Years of Experience Education Level
Company Size Industry
Similar Jobs:  Technical Support Representative II, Technical Support Representative III, Technical Support Analyst I, Technical Sales Support Specialist I, Technical Support Manager, Technical Support Analyst II, Technical Support Analyst III, Technical Sales Support Specialist IV, Sales Support Representative
Level of Education:  Technical Support Representative I Salaries with No Diploma, Technical Support Representative I Salaries with a High School Diploma or Technical Certificate, Technical Support Representative I Salaries with an Associate's Degree, Technical Support Representative I Salaries with a Bachelor's Degree, Technical Support Representative I Salaries with a Master's Degree or MBA, Technical Support Representative I Salaries with a JD, MD, PhD or Equivalent
Categories:  Customer Services, Entry Level
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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