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Alternate job titles: Medical Call Center Nurse | Registered Nurse (RN), Telephone Triage | Telehealth Call Center Nurse

Provides nursing triage services and health advice to patients over the phone. Conducts patient assessments according to standard protocol. Uses clinical knowledge, experience, and best practices to provide medical advice, referrals, and care delivery. Follows established procedures and protocols for escalation and documentation. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a supervisor. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4 -7 years of re more...



Provides overall leadership and defines a nurse triage call center's policies, procedures, and service models. Develops performance goals and metrics and sets quality standards for care delivery. Evaluates operations with call data analysis to identify trends, measure productivity and develop responsive staffing solutions. Maintains optimum levels of nursing staff with recruitment, selection and training programs. Establishes standards for competencies, assessments, licensure, certifications, and other annual training. May require an advanced degree in nursing. Requires Registered Nurse (RN). more...


Alternate job titles: Medical Contact Center Nurse Manager | Nurse Call Center Manager

Manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to esc more...


Alternate job titles: Medical Contact Center Nurse Supervisor | Nurse Call Center Supervisor

Supervises the day-to-day operations and coordinates activities of nursing teams in a nurse triage call center. Plans work schedules and monitors call levels to ensure sufficient staffing and adherence to protocols. Responds to escalated problems and may provide patient care evaluations and guidance to nurses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ produc more...



Alternate job titles: Registered Nurse - Phone Triage | Medical Call Center Nurse | Telehealth Call Center Nurse

The Registered Nurse (RN), Telephone Triage performs a detailed evaluation of patient symptoms and provides appropriate medical advice on treating symptoms and/or recommendations for escalating treatment. Provides professional nursing triage services and health advice to patients over the phone. Being a Registered Nurse (RN), Telephone Triage requires graduation from an approved nursing program. Follows established procedures and protocols, and documents calls as required. In addition, Registered Nurse (RN), Telephone Triage typically reports to a manager or head of a unit/department. Requires more...


Alternate job titles: Registered Nurse (RN), Geriatric

Provides professional nursing care to assigned geriatric patients. Records patient histories, performs various diagnostic tests, administers medications, and develops geriatric care plans in conjunction with other medical professionals. Assists physicians during examinations and procedures, operating and monitoring medical equipment as necessary. Observes patients' progress and records observations in patient medical records. Promotes patients' independence by teaching patients and families to understand conditions, medications, and self-care skills. Typically requires a bachelor's degree in n more...



Alternate job titles: Registered Nurse (RN), Hospice

Provides professional nursing care to assigned terminally ill patients in a hospice environment. Records patient histories, performs various diagnostic tests, administers medications, and develops patient care plans in conjunction with other medical professionals. Performs examinations and prescribed procedures, operating and monitoring medical equipment as necessary. Observes patients' condition and records observations in patient medical records. Typically requires a bachelor's degree in nursing.Typically reports to a manager or head of a unit/department. Requires a valid state RN license. Y more...


Alternate job titles: Registered Nurse - Burn Unit (RN)

Provides professional nursing care to assigned patients in the burn unit. Examines, prepares, cleans, and dresses patient burn wounds. Evaluates, plans, and documents nursing care for burn patients, as needed. Promotes patients' well-being by teaching patients and families to understand burn wound conditions, medications, and self-care skills. May administer medication and IV treatments to alleviate patients' pain and discomfort. Typically requires a bachelor's degree in nursing. Typically reports to a manager or head of a unit/department. Requires a valid state RN license. Years of experience more...


Alternate job titles: Clinical Research Nurse Leader

Evaluates, plans, implements, and documents scientific research utilizing human subjects. Gathers data and analyzes results. May be responsible for participant recruitment and counseling, ethical oversight, or compilation of study results. Typically requires a bachelor's degree in nursing. Requires a valid state RN license. Typically reports to a manager or head of a unit/department. Years of experience may be unspecified. Certification and/or licensing in the position's specialty is the main requirement. more...



Provides professional nursing care to on-site employees. Treats occupational injuries and illnesses, referring patients to emergency care facilities or outside medical resources as needed. Performs pre-employment physical examinations, including vision and hearing screenings, blood work, and other related tests. Maintains employee medical records and ensures that record keeping procedures comply with legal and confidentiality requirements. May be responsible for administering flu vaccinations, workers' compensation, disability, and/or employee health and safety training programs. Requires a ba more...


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