Assists in all aspects of the room service function. Supervises the room service personnel in the receipt of orders, delivery of food, and billing of room service. Ensures orders are recorded correctly and delivered promptly. May require a high school diploma or its equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Typically requires 3 years experience more...

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Prepares and cooks menu items requested by guests for room service. Creates consistent quality food products and presentations. Receives orders, cooks food, and coordinates with room service servers to ensure order is delivered in a timely manner. May require a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. more...

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Takes food and beverage orders from the kitchen to guest rooms. Ensures meal is received in a timely manner. May require a high school diploma or its equivalent. Typically reports to a supervisor. May require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. more...

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Manages the operations of several coin rooms. Ensures proper staffing and adequate accounting for coins. Requires bachelor's degree. Typically reports the head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Typically requires 3-5 years experience in the related area as an individual contributor. more...

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Responsible for all food preparation in a room or dining entity. Cooks meals based on established recipes or customer requests. Ensures meal quality and guest satisfaction. May require a high school diploma or equivalent. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. more...

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Manages all aspects of the room service function. Ensures timely and accurate delivery of food and beverages. May require a high school diploma or its equivalent. Typically reports to the head of the unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Typically requires 3-5 years experience in the related area as an i more...

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Oversees the room reservation staff to ensure maximum customer satisfaction. Trains reservation agents and front desk operators to make room reservations for customers. Forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. Ensures rooms are not overbooked and that guests receive requested rooms. Handles any room disputes. May require a bachelor's degree. Typically reports to a hotel manager. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are me more...

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The Reservations/Bookings Manager trains reservation agents and front desk operators to make room reservations for customers. Oversees the room reservation staff to ensure maximum customer satisfaction. Being a Reservations/Bookings Manager ensures rooms are not overbooked and that guests receive requested rooms. Forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. In addition, Reservations/Bookings Manager handles any room disputes. May require a bachelor's degree in area of specialty. Typically reports to a hotel manager. The Reservations more...

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Manages the employees and activities of the employee dining room. Ensures proper food quality and dining room cleanliness. May require a high school diploma. Typically reports to a head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Typically requires 3-5 years experience in the related area as an individual more...

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Prepares food to be served in the employee dining room. Cooks meals based on established recipes and employee requests. Ensures meal quality and employee satisfaction. May require a high school diploma or its equivalent. Typically reports to a supervisor. May require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. more...

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