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Outbound Contact Center Manager | | Compare |
Alternate job titles: Outbound Call Center Manager |
Manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Implements sales and... view job details |
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Outbound Contact Center Supervisor | | Compare |
Alternate job titles: Outbound Call Center Supervisor II | Outbound Call Center Supervisor, Experienced |
Supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Responds to escalated calls with remedies or... view job details |
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Contact Center Traffic and Scheduling Manager | | Compare |
Alternate job titles: Customer Technical Information Center Manager |
Manages a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Oversees the configuration of the Automatic Call... view job details |
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Outbound Contact Center Senior Supervisor | | Compare |
Alternate job titles: Outbound Call Center Supervisor III | Outbound Call Center Supervisor, Senior |
Supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Responds to escalated calls with remedies or... view job details |
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Call Center Dialing System Administrator | | Compare |
Alternate job titles: Call Center Dialing System Administrator |
Responsible for the administration of the dialing system that controls the flow of inbound/outbound calls to customers. Designs and configures contact center solutions, manages system integrations, and provides technical support to... view job details |
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Contact Center Representative III - Outbound | | Compare |
Alternate job titles: Call Center Representative III - Outbound | Customer Support Representative, Senior - Outbound | Telemarketing Representative III - Outbound |
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details |
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Contact Center Representative II - Outbound | | Compare |
Alternate job titles: Call Center Representative II - Outbound | Customer Support Representative, Experienced - Outbound | Telemarketing Representative II - Outbound |
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details |
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Contact Center Representative I - Outbound | | Compare |
Alternate job titles: Call Center Representative I -Outbound | Customer Support Representative, Entry - Outbound | Telemarketing Representative I - Outbound |
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details |
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Inbound Contact Center Manager | | Compare |
Alternate job titles: Inbound Call Center Manager | Inbound Customer Support and Service Manager |
Manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Implements sales and product training... view job details |
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Contact Center Traffic and Scheduling Supervisor | | Compare |
Alternate job titles: Call Center Technical Supervisor |
Supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to... view job details |
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Contact Center Senior Manager | | Compare |
Alternate job titles: Contact Center Senior Manager |
Oversees and manages an organization's contact center operations and implements policies, objectives, and initiatives. Analyzes processes and develops key performance criteria and standards to monitor and manage agents'... view job details |
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Data Center Manager | | Compare |
Alternate job titles: Data Center Manager |
Manages data center operations to ensure the performance, availability, and security of an organization's data. Implements procedures and policies for installing, configuring, and maintaining servers, networks, and storage... view job details |
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Contact Center Manager | | Compare |
Alternate job titles: Contact Center Manager |
Oversees and manages an organization's contact center daily operations and implements policies, objectives, and initiatives. Analyzes processes and develops key performance criteria and standards to monitor and manage agents'... view job details |
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Contact Center Supervisor | | Compare |
Alternate job titles: Call Center Inside Sales Team Leader | Inbound/Outbound Call Center Sales Team Leader | Sales & Telemarketing Team Leader | Telemarketing Team Leader | Telesales Supervisor |
Supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets.... view job details |
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Distribution Center Manager | | Compare |
Alternate job titles: Distribution Center Operations Manager |
Manages the overall planning, organizing, and operations of a distribution center. Oversees all distribution functions, including order processing, picking, packaging, shipping, and receiving. Monitors inventory levels to ensure... view job details |
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