Member Services Director Job Description
The following is a full job description for Member Services Director. Here are the requirements and responsibilities for Member Services Director along with statistics. If after reading this page you determine that Member Services Director is not the position you are looking for, you may want to try one of these similar titles: Laboratory Services Director, Member Services Manager, Member Services Representative, Member Services Supervisor, Legal Services Director, Member Services Representative, Sr. , Member Records Administrator, Field Service Director, Network Service Director
Requirements and Responsibilities For Member Services Director
Directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Establishes service quality goals for the department and implements strategies to meet these goals. May require an advanced degree and at least 10 years of direct experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.
Also Referred to as: Director of Member Services, Member Services Director
Similar Jobs:  Laboratory Services Director, Member Services Manager, Member Services Representative, Member Services Supervisor, Legal Services Director, Member Services Representative, Sr. , Member Records Administrator, Field Service Director, Network Service Director
Categories:  Non-Profit and Social Services, Executive and Management, Healthcare -- Administrative, Insurance
Industries:  Edu., Gov't. & Nonprofit, Healthcare, Insurance,
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