Inbound Call Center Supervisor I Job Description
The following is a full job description for Inbound Call Center Supervisor I. Here are the requirements and responsibilities for Inbound Call Center Supervisor I along with statistics. If after reading this page you determine that Inbound Call Center Supervisor I is not the position you are looking for, you may want to try one of these similar titles: Inbound Call Center Supervisor III, Inbound Call Center Supervisor II, Inbound Call Center Manager, Call Center Representative I - Inbound, Outbound Call Center Supervisor II, Call Center Representative IV - Inbound, Call Center Representative III - Inbound, Call Center Representative II - Inbound, Call Center Director
Requirements and Responsibilities For Inbound Call Center Supervisor I
Supervises employees who receive telephone calls from customers or potential customers. Responsible for the daily activity of call center policies and procedures. Ensures quotas for service volume and timeliness are met. A level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree in area of specialty. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.
Also Referred to as: Inbound Call Center Supervisor I
Similar Jobs:  Inbound Call Center Supervisor III, Inbound Call Center Supervisor II, Inbound Call Center Manager, Call Center Representative I - Inbound, Outbound Call Center Supervisor II, Call Center Representative IV - Inbound, Call Center Representative III - Inbound, Call Center Representative II - Inbound, Call Center Director
Categories:  Customer Services, Marketing
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
Job Statistics
Years of Experience Education Level
Company Size Industry
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