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| Help Desk Support Specialist III | | Compare |
| Alternate job titles: Help Desk Senior Technician | Help Desk Technician III | Help Desk Tier 3 Specialist | IT End User Support Senior Specialist | User Problem Support Senior Specialist |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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| Help Desk Supervisor | | Compare |
| Alternate job titles: Help Desk Operations Supervisor I | IT/IS Help Desk Supervisor I | User Support Help Desk Supervisor I |
| Supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Trains the team on the help... view job details |
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| Help Desk Senior Manager | | Compare |
| Alternate job titles: Help Desk Senior Manager |
| Manages all aspects and operations of an organization's technical help desk. Provides mentoring and leadership to the team. Assists in the development of processes and procedures to achieve service level requirements and... view job details |
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| Help Desk Manager | | Compare |
| Alternate job titles: IT Help Desk Manager | IT User Support - Manager | Technical Customer Support Manager |
| Manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or... view job details |
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| Help Desk Support Specialist II | | Compare |
| Alternate job titles: Help Desk Technician II | Help Desk Tier 2 Specialist |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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| Help Desk Support Specialist I | | Compare |
| Alternate job titles: Help Desk Technician | Help Desk Technician I | Help Desk Tier 1 Specialist | Help Desk/Password Re-Set Support | Junior Help Desk Support | User Access and Password Support |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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| Help Desk Director | | Compare |
| Alternate job titles: Help Desk Director |
| Directs and oversees all aspects of an organization's technical help desk. Provides mentoring and leadership to the team. Develops and optimizes processes to achieve service level requirements and performance goals. Establishes... view job details |
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| Help Desk Support Specialist IV | | Compare |
| Alternate job titles: Help Desk Support Specialist IV |
| Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and... view job details |
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| Help Desk Senior Supervisor | | Compare |
| Alternate job titles: Help Desk Senior Supervisor |
| Supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Trains the team on the help... view job details |
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| Systems Support Assistant, Sr. | | Compare |
| Alternate job titles: General Systems Support Senior Assistant |
| Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software. May require an associate degree or... view job details |
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| PC Support Manager | | Compare |
| Alternate job titles: Help Desk Support - Supervisor | PC Support and Resources Team Leader | PC Support Services Manager |
| Manages a team that provides personal computer deployment and support, including setup, installation, repairs, upgrades, migrations, and troubleshooting. Maintains the necessary hardware and software inventory and oversees the... view job details |
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| Systems Support Assistant | | Compare |
| Alternate job titles: General Systems Support Assistant |
| Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software. May require an associate degree or... view job details |
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| CAD Support Technician I | | Compare |
| Alternate job titles: CAD Support Technician I |
| Provides computer-aided design (CAD) support. Creates preliminary drafting files from notes or sketches, assists engineers and designers with the completion of drawings, and executes basic CAD file modification. Communicates with... view job details |
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| CAD Support Technician II | | Compare |
| Alternate job titles: CAD Support Technician II |
| Provides computer-aided design (CAD) support. Creates preliminary drafting files from notes or sketches, assists engineers and designers with the completion of drawings, and executes basic CAD file modification. Communicates with... view job details |
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| Sales Support Representative II | | Compare |
| Alternate job titles: Sales Administration & Support Senior Analyst | Sales Order Support Senior Specialist | Sales Support Services Senior Specialist |
| Provides administrative and logistical support to the sales team. Duties may include order processing/entry, record keeping, response to customer inquiries and RFP. Generates reports on sales targets, activity, and other related... view job details |
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