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View salary and benefits informationManages the financial and service performance of a defined group of retail branches in a geographic area. Establishes the strategy, specific goals, and performance levels required for each branch to meet the organizational objectives for the region. Monitors and analyzes financial and customer activity to understand needs, identify issues, and provide the tools and resources needed to achieve goals. Leads business development and promotional activities in the area and coaches branch managers in tactics to build customer relationships, increase sales, and enhance the bank's presence in the comm more...
Oversees a retail branch network's financial and service performance for a geographic area. Establishes the strategy, goals, and performance levels required to meet the organizational objectives for the region. Monitors and analyzes financial and customer metrics to understand needs, identify issues, and target the proper resources needed to achieve goals for each branch in the network. Supports a relationship-building sales culture and standards for exceptional customer service using coaching, training, and incentives. Collaborates with other functions of the bank to provide customers seamles more...
Manages a retail banking branch office that develops and grows customer relationships, promotes products and services, and delivers efficient operations. Oversees daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities. Schedules, manages, and trains branch staff to maintain the required service coverage. Ensures staff understands and follows all company policies and procedures to maintain required security, operational, and service quality standards. Accountable for financial, operational, and customer satisfaction goals for the branch. more...
Manages a banking branch office located in a retail store. Oversees daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities. Schedules, manages, and trains branch staff to maintain the required service coverage. Follows all company policies and procedures to maintain required security, operational, and service quality standards. Resolves escalated customer or operations issues. Coordinates with other bank teams to promote products or provide additional services to customers. May require an associate degree. Typically reports to a manager more...
Plans and directs a retail branch network's financial, sales, and service performance. Establishes the strategy, goals, and performance levels required to meet the organizational objectives. Uses financial and customer metrics analysis to identify opportunities, understand customer needs, and target the resources needed to achieve goals. Develops a relationship-building sales culture and standards for exceptional customer service that drives sales with focused coaching, training, and incentives. Creates cross-functional collaboration to provide customers seamless support for product and servic more...
Manages the day-to-day branch support operations that provide centralized information and solutions services to branch employees. Designs and develops a service and support system to maximize efficiency and limit response time. Defines and monitors service quality metrics to identify areas of improvement. Monitors and evaluates branch requests to identify knowledge gaps and make training suggestions. Manages scheduling to ensure the branch support unit is adequately staffed, especially during new product introductions. Defines training plans, reviews the performance of team members, and issues more...
Assists the branch manager in the daily operations of a retail banking branch office. Performs routine branch opening, closing, customer service, and other operational tasks and activities. Assumes responsibility for the supervision of the branch office during the manager's absence. Assists in training and managing branch staff. Ensures that branch operations follow all company policies and procedures. Maintains the required security, operational, and service quality standards. Usually has completed a bank management training program. May require a bachelor's degree. Typically reports to a bra more...
Assists the branch manager in the daily operations of a retail banking branch office. Performs routine branch opening, closing, customer service, and other operational tasks and activities. Assumes responsibility for the supervision of the branch office during the manager's absence. Assists in training and managing branch staff. Ensures that branch operations follow all company policies and procedures. Maintains the required security, operational, and service quality standards. Usually has completed a bank management training program. May require an associate degree. Typically reports to a bra more...
Manages a retail banking branch office that develops and grows customer relationships, promotes products and services, and delivers efficient operations. Oversees daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities. Schedules, manages, and trains branch staff to maintain the required service coverage. Ensures staff understands and follows all company policies and procedures to maintain required security, operational, and service quality standards. Accountable for financial, operational, and customer satisfaction goals for the branch. more...
Manages mortgage loan activities in a branch office. Provides customers with mortgage loan information and recommends product options. Coordinates origination from application processing to closing of residential loans. Monitors trends and developments in the local real estate market and changes to private and government-insured mortgages. Ensures all lending policies and regulations are followed. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor wi more...
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