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View salary and benefits informationDirects field service activities to provide effective on-site support and technical assistance with various products or equipment. Plans and develops policies and procedures for on-site installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Reviews service contracts and directs support services. Develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing more...
Leads and oversees all field service activities to provide effective on-site support and technical assistance with various products or equipment. Develops and approves policies and procedures for on-site installation, testing, maintenance, and troubleshooting. Ensures all field service projects are completed within budget/deadline to meet customers' needs. Requires a bachelor's degree. Typically reports to top management. Manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various s more...
The Electro/Mechanical Equipment Field Service Representative III troubleshoots malfunctions by reworking, repairing, or modifying non-conforming parts and assemblies within equipment. Provides on-site support and technical assistance with various electro-mechanical products, equipment, and systems. Being an Electro/Mechanical Equipment Field Service Representative III performs trial runs of machinery to test quality and performance rates and trains users on operation and maintenance. Installs new equipment or upgrades and provides routine maintenance to ensure function and uptime. In addition more...
The Electro/Mechanical Equipment Field Service Representative IV troubleshoots malfunctions by reworking, repairing, or modifying non-conforming parts and assemblies within equipment. Provides on-site support and technical assistance with various electro-mechanical products, equipment, and systems. Being an Electro/Mechanical Equipment Field Service Representative IV performs trial runs of machinery to test quality and performance rates and trains users on operation and maintenance. Installs new equipment or upgrades and provides routine maintenance to ensure function and uptime. In addition, more...
The Electro/Mechanical Equipment Field Service Representative II troubleshoots malfunctions by reworking, repairing, or modifying non-conforming parts and assemblies within equipment. Provides on-site support and technical assistance with various electro-mechanical products, equipment, and systems. Being an Electro/Mechanical Equipment Field Service Representative II performs trial runs of machinery to test quality and performance rates and trains users on operation and maintenance. Installs new equipment or upgrades and provides routine maintenance to ensure function and uptime. In addition, more...
The Electro/Mechanical Equipment Field Service Representative I troubleshoots malfunctions by reworking, repairing, or modifying non-conforming parts and assemblies within equipment. Provides on-site support and technical assistance with various electro-mechanical products, equipment, and systems. Being an Electro/Mechanical Equipment Field Service Representative I performs trial runs of machinery to test quality and performance rates and trains users on operation and maintenance. Installs new equipment or upgrades and provides routine maintenance to ensure function and uptime. In addition, El more...
Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Independently performs a wi more...
Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Is capable of working on co more...
Visits assigned customers to evaluate and replenish merchandise, obtain new product orders, and provide related service as needed. Examines items on shelves and tracks inventory to ensure it is maintained. Establishes and maintains relationships with store management and employees. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. more...
Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. Implements methods, guidelines, and policies to facilitate efficient service delivery. Acts as a source of guidance to assist with complex services or issues. Trains field service representatives to perform routine services and e more...
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